Terms & Conditions
Effective Date: 01 January 2026
Welcome to Stay Niox (Stay Niox). By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions.
1. Use of Website
By using Stay Niox, you confirm that:
- You are at least 18 years old
- You will provide accurate and complete information
- You will not use the website for any illegal or unauthorized purpose
2. Booking Policy
- All hotel bookings are subject to availability
- Prices may change without prior notice
- Users must provide valid ID proof at the time of check-in
- Hotels reserve the right to deny check-in if rules are not followed
3. Couple Friendly Policy
- Some hotels listed on Stay Niox are couple-friendly
- Unmarried couples must carry valid government ID proof
- Local laws and hotel policies must be followed
4. Payments
- Payments can be made online or at the hotel (depending on availability)
- We use secure third-party payment gateways
- Stay Niox is not responsible for payment failures caused by banks or payment gateways
5. Cancellation & Refund
- Cancellation policies vary by hotel
- Refunds (if applicable) will be processed according to hotel policy
- Refund processing may take 5–7 business days
6. User Responsibilities
You agree not to:
- Provide false booking information
- Damage hotel property
- Engage in illegal activities at the hotel
Any violation may result in booking cancellation without refund.
7. Limitation of Liability
Stay Niox acts only as a hotel booking platform and is not responsible for:
- Hotel service quality
- Denial of check-in by hotel
- Loss, damage, or theft during your stay
8. Third-Party Services
Our platform may include third-party services such as payment gateways and hotel partners. Stay Niox is not responsible for their actions, services, or policies.
9. Modifications
Stay Niox reserves the right to update these Terms & Conditions at any time. Continued use of the website means you accept the updated terms.
10. Governing Law
These Terms & Conditions are governed by the laws of India.
11. Contact Us
For any questions regarding these Terms & Conditions:
By using Stay Niox, you agree to these Terms & Conditions.
